Networking Breakfast and Registration
MORNING BLOCK | THINK BIG, KNOW THE WORLD AROUND YOU
9:15 a.m. | Keynote: The Intangible It
Every movie star has an intangible quality that you can't quite put your finger on… or can you? By sharing the humorous and humbling tales of his Tinseltown adventures, Jack examines the "it" factor that makes certain actors stars in Hollywood and shares how you can go from a bit player to a superstar in your profession.
Speaker: Jack Stahlmann, The Don't Flinch Guy
10:15 a.m. | 2019 Trend Predictions and Putting Them Into Action
As event management professionals we need to have an understanding of the current and emerging trends in the festival and events industry What do we need to know to protect ourselves or take advantage of these trends? And what's the latest in engaging our audience so the come (and come again) to our events?
Speaker: Kalsey Beach, Do Good Events
11 a.m. | Advertising and Getting the Word Out About Your Great Event
Make a plan! We spend months planning every detail of our event and sometimes overlook the need to put together a plan and make sure we let everyone know about the good work we're doing. Come to this session to learn about the top 5 things we need to be doing to get the word out about our event. New and innovate ways to advertise will also be covered.
Speaker: Paul Haga, Star Tribune
12 - 1 p.m. | LUNCH BREAK
AFTERNOON BLOCK | NUTS & BOLTS OF EVENT PLANNING
1 p.m. | Charitable Gambling - Considering a Raffle or Other Gaming, Here’s What You Need to Know!
We all like to award our attendees and guests with great prizes and giveaways. Stay on the right side of the gaming laws by understanding what we can and cannot do as a nonprofit or for-profit business. This session will also cover charitable gambling including raffles, communication with partners at our events.
Speaker: Tom Barrett, MN Gambling Control Board
2 p.m. | Event Insurance: Love it or Hate It We All Need It
This session covers the nuts and bolts of festival insurance: How much insurance do we need to carry, how to shop for insurance, how does festival security play into this, what does my board need to know about event insurance and when do I need to require vendors, guests to sign waivers or provide proof of insurance. This will be an engaging session from seasoned professionals that serve some of the biggest festivals.
Speaker: Jeff Maas, CBIZ Insurance
3 - 3:30 p.m. | Choose One
Alleviate Planning Stress With Tools & Resources
There are endless resources to help us work smarter, connect and engage. This session will share tools on project management to twitter walls and everything in between! Bring your questions and ideas too!
Speaker: Kalsey Beach, Do Good Events
Thinking of Planning a Race?
Visit with race coordinators on best practices for starting a new race, including budget considerations, reasonable expectations in current market, and current trends to help promote your event including ideas on partnering with local running stores for added visibility.
Speakers: Paulette Odenthal, Get In Gear and Mary Anderson, Anderson Race Management
3:30 - 4 p.m. | BREAKOUT | Choose One
Should My Event Go Cashless?
Review the new and emerging technologies in taking your event cashless. New technology provides opportunities for your guests to easily purchase food, beverages and merchandise at your event. This is a great way to expand your sales, improve operations, monitor sales in real time and gather information on your guests! Explore how this creates a better guest experience and provides additional value for your sponsors.
Speakers: Scott Henry, American Metro and Erin Cooper, Irish Fair of MN
SafeSport -- Keeping Youth Safe At Your Event
A clear understanding of the problem behind the 2018 SafeSport federal legislation will allow event directors to perform risk assessment for their events and determine an appropriate level of risk mitigation. An example of risk mitigation comes from the US Olympic Committee, where a standard process called SafeSport is required across all Olympic sports. Come learn the basics of the problem and begin the process of exploring the risks associated with your events. After all, who wants to the be next Michigan State University.
Speaker: Bruce Leasure, USA Track & Field
4:15 p.m. | How You Doing on Customer Service in 2019?
In this 45-minute fast-paced and interactive session, you’ll explore what some customer service gurus are saying about customer service in 2019. Then you’ll apply those concepts to the festivals and events industry and those who support it. Next you’ll rate how your organization is doing in 2019 on key customer service indicators. You’ll walk away from the session with an action step to improve customer service in your organization. Come prepared to absorb, think, and contribute.
Speaker: Joan Loshek